Available Services


SHEM is much more than an emergency food pantry! Our numerous outreach community programs provide desperately needed services and resources to the most marginalized members of our community, as well as those who temporarily find themselves without basic needs due to job loss, fire, or household emergencies.

Limited English Proficiency Plan in Place

SHEM extends a warm welcome to clients who may have limited English-speaking ability. Provision has been made to provide bi-lingual literature and pantry shelf items that are dual-identified in Spanish and English. We also have a bi-lingual checklist inventory that clients may elect to check items upon intake that they will use in their household. This list is handed to the volunteer for preparation of an emergency food box.  SHEM strives to obtain and make available culturally appropriate food items whenever possible. Clients have a choice of either English or Spanish Intake forms, as well as personal assistance by SHEM staff if it is necessary. Sight recognition flash cards (pictures) of pantry shelf items are on site to provide for clients who are unable to read.

Emergency Food Box

SHEM provides one emergency food box to each household per month, which contain enough food to provide each person in the household with three meals a day for three to five days. SHEM also encourages clients to return each week for fresh fruit, vegetables and bread. 

Hours of Operation:

Tuesday, Wednesday and Saturday from 9 a.m. to 11:30. We cannot accept applications for food boxes or financial assistance after 11:30.

* Please note that in order for volunteers to complete services for clients before closing time at noon, we cannot accept applications for food boxes after 11:30.  Thank you for your understanding.


Manna Meals Program

Free hot meal served every Tuesday and Friday from 5 p.m. to 6 p.m. at the United Methodist Church at 6th Ave. & Ironwood in Sweet Home. This meal is open to everyone regardless of income, race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, marital or family status. Come and dine with us! For more information, please call 541-367-3073.


Carmen’s Closet: Clothing/Household Items

SHEM offers free clothing, shoes, household items and hygiene items supplied mainly through private donations and a small allowance from United Way. SHEM also helps with relocation necessities, as well as providing fire burnout victims with household items, blankets, furniture and clothing.


Back to School Program

SHEM coordinates with community partners to provide backpacks and school supplies for school-aged children. Supplies are distributed the week before school begins in the fall. This program is fully funded through Salvation Army Bell Ringing Project, Carmen’s Closet and private donations.


Christmas Box Program

SHEM coordinates the holiday basket program with local civic and community organizations, schools and churches in providing families with a special holiday food box. Applications for holiday food boxes are available beginning October 1 through December 7 and are distributed by December 21.


Special Needs Clients

SHEM Special Needs area addresses certain dietary restrictions, such as diabetics, vegetarian, limited gluten-free items, and including pre-cooked, shelf-stable food items for the homeless. Hygiene packets are provided by Compassion in Action of Linn County. A limited supply of baby items and diapers are also available for families with infants.


Financial Assistance

SHEM has a limited amount of financial assistance available for clients, who may access this service three times in a lifetime, and once in a 12 month period. Assistance amount is capped at $100.

* For Utility Shut-Off Notices: necessary utilities only: water, electricity, heating fuel

* For Housing Eviction Notices: Restricted to one time only to provide temporary relief from eviction. 

* Prescription Assistance: Antibiotics allowed, but no painkillers, or mood altering drugs.

* Gasoline vouchers provided only for verified out of town doctor appointments.

* Propane vouchers: $25.00 voucher for propane to be used at Sweet Home RV Center.